Salesforce – Part Two

kept by eddie oct 27

A Slack employee recounts Salesforce's 2021 acquisition, detailing cultural clashes, operational inefficiencies, and Stewart Butterfield's departure before his own exit.

AI is killing B2B SaaS
AI's ability to let enterprises quickly build fit-for-purpose internal tools is undermining bloated, expensive B2B SaaS products that fail to evolve.
also on Bret Taylor, #enterprise, #business-strategy
Salesforce employees are confused about why the company is promoting a competitor inside Slack
Salesforce promotes Anthropic's Claude Tag inside Slack, but employees worry it competes with Salesforce's own Slackbot and Agentforce.
also on Marc Benioff, Salesforce, Slack, #enterprise, #business-strategy
Marc Benioff Says the Software Bears Are All Wrong About Salesforce - WSJ
Marc Benioff argues that Salesforce's value grows with AI, countering Wall Street fears of disruption from AI agents replacing per-seat pricing.
also on Marc Benioff, Salesforce, #enterprise, #business-strategy
SaaS, widely misunderstood ($CSU.TO, $TOI.V, $ADBE, $UBER, $CRM)
SaaS remains economically superior to internal AI-built alternatives, making AI an accelerant rather than a disruptor for established software companies.
also on Salesforce, Slack, #enterprise, #business-strategy
Team Bots: AI coworkers that learn from your team
SpaceXAI launches Team Bots, shared AI coworkers that combine team-wide context, plugins, credentials and memories while keeping each user's conversations private.
also on Salesforce, Slack